Proposed framework for medication delivery system in the Jordanian public health sector.

Proposed framework for medication delivery system in the Jordanian public health sector.

Publication date: Oct 10, 2024

In Jordan, the confluence of traffic congestion and overcrowding in public hospitals poses a significant challenge for patients to collect their medications timely. This challenge was further intensified during the COVID-19 pandemic. Recognizing this issue, the Ministry of Health (MOH) and Electronic Health Solutions (EHS) intend to establish a Medication Delivery System (MDS), designed to provide patients with home delivery of medications and ensure proper treatment. This paper outlines a comprehensive framework to guide requirements engineers in devising an effective MDS framework, with a focus on expediting the development and testing processes and mitigating the risks associated with constructing such a system. The proposed methodology entails a robust, structured approach to requirements development for an MDS that integrates an electronic health record system, billing system, pharmacy application, the patient-oriented My Hakeem app, and a delivery tracking system. The requirements elicitation and analysis processes were undertaken by a multidisciplinary committee from MOH and EHS teams, ensuring a diverse understanding of stakeholder needs and expectations. The requirement specifications were meticulously documented via a data dictionary, unified modeling language (UML), and context diagrams. The quality and accuracy of the requirements were verified through an extensive validation process, involving thorough review by various EHS teams and the MOH committee. The MDS was implemented across numerous MOH facilities within a timeline that was a third of the original projection, leveraging the same level of resources and expertise. Post the requirements development phase, there were no changes requested by any stakeholders, indicating a high level of requirement accuracy and satisfaction. The study illustrates that our proposed methodology significantly results in a comprehensive, well-documented, and validated set of requirements, which streamlines the development and testing phases of the project and effectively eliminates requirement errors at an early stage of the requirements development process.

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Concepts Keywords
Dictionary Electronic health record
Engineers Medication delivery system
Hospitals My hakeem
Jordanian Requirements development
Overcrowding

Semantics

Type Source Name
disease MESH COVID-19 pandemic
disease IDO quality
disease IDO process
pathway REACTOME Reproduction
drug DRUGBANK Coenzyme M
drug DRUGBANK Etoperidone
disease MESH drug interactions
drug DRUGBANK Tretamine
disease MESH uncertainty
disease MESH defects
drug DRUGBANK Trestolone
drug DRUGBANK Spinosad
disease MESH MUMPS
disease MESH allergies
drug DRUGBANK Midazolam
drug DRUGBANK Methionine
pathway REACTOME Release
disease MESH complications
disease MESH privacy
disease IDO replication
disease MESH AIDS
drug DRUGBANK Nonoxynol-9
drug DRUGBANK Stanolone
disease MESH Cancer

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